31. Customers browse and engage with brands and products on the regular basis.
Viber users regularly interact with products and brands on the network. According to official Viber statistics, the average user views 28 products in a month.
Image Source: Engadget
32. 1 in 4 customers tap the buy button.
Every fourth Viber user that sees a product advertised on the platform actually proceeds to purchase it. The 25% buy rate is insanely high, and it is unmatched by any other social or messaging app that employs this type of advertising.
33. 13 different product “Likes” per month per customer
We already mentioned that the average number of products views per user is 28. Out of that number, 13 products are generally liked by customers, letting the advertiser know that the ad achieved its purpose.
34. Viber has 9.5 million fans on Facebook and around 514,400 followers on Twitter.
Many people wonder, “is Viber owned by Facebook?” The answer is no, but the company does advertise on Facebook. The official Facebook page of Rakuten Viber has 9.5 million fans, while the company’s official Twitter account has close to 515,000 followers. The data presented is fairly fresh, dating from July 2018.
35. Viber is offering group chat with up to 250 people.
Due to popular demands, the amount of people that can participate and be added to a chat group has been increased. Users have the ability to start a group chat with up to 250 participants. Who could ever keep up with the number of messages sent by so many people is another question, but the option to add that many people is readily available nevertheless.
36. Viber public chat for FC Barcelona has 4.5 million followers.
Viber and FC Barcelona’s official partnership is crowned with a public chat room that has more than 4.5 million followers. The club publishes relevant news and data on the channel, and sometimes even the players show up. It’s one of the best ways for the fans to interact with their favorite football club.
37. Viber Out prices can save you up to 50% when calling Vietnam and Australia.
For those still unclear on what is Viber and how does it work, as well as whether it can be used to call regular phone lines, here’s the answer. Due to its feature to connect to the users’ phonebook, Viber can enable you to make calls not only to other Viber users but to mobile phones and landlines as well. Viber Out is the name of this service, and in some instances, such as calling Vietnam and Australia, for example, it can save your mobile carrier expenses by up to 50%, compared to standard fees.
38. Viber Out India has a plan which gives users up to 200 extra calling minutes compared to Skype’s plan.
Viber Out has an excellent plan for the Indian market. It offers the Indian users up to 200 more calling minutes compared to the similarly priced Skype plan, which is why this service is considered to be one of the most popular Viber trends.
39. 59% of Southeast Asia’s smartphone users have Viber installed.
Just like many other free messaging apps, Viber is quite popular in Asia. The Asian mobile carriers are notorious for ripping their customers off, especially when it comes to international calls and messages. This is the reason why 59% of smartphones located in Southeast Asia have Viber installed on them.
40. Viber is available in more than 32 languages
Due to its popularity across the planet and the general ineffectiveness of having an app in just one or a couple of languages, Viber is currently available in 32 languages. More are being added constantly, as the demand for the free messaging platform increases. Viber stats and data show that the number of languages still needs to increase exponentially.
41. Companies using Viber’s messaging technology can send rich content with images, buttons, and up to 1,000 text characters in any language.
Viber has decided to improve its B2B service by offering companies who use the platform to interact with their users the ability to send messages with up to 1,000 characters, with all other amenities that standard users experience, such as images, stickers, and buttons.
42. Viber desktop version uses specific TCP and UDP ports and the standard HTTP/HTTPS ports 80 and 443.
For tech-savvy users, here’s an important piece of Viber data. In order for the users to access and fully utilize the desktop version of the app, the following ports need to be open for all addresses for both TCP and UDP:
- 5242
- 4244
- 5243
- 9785
- 80
- 443
For detailed instructions on how to open the ports on your desktop, you should check Viber’s support page.
43. Viber saw a world-class ROI with a CPI at less than $10, and an 11% increase in app downloads among targeted demographics.
After being available for only one month on the market, Viber managed to obtain an incredible ROI with a CPI at less than $10. During the same period, Viber messenger statistics show that the ROI wasn’t the only thing growing. The app managed to maintain a steady increase of 11% in app downloads from the targeted demographics.
44. Coca-Cola was able to drive more than 680,000 users to chatbot interactions on Viber, 29,000 “under-the-cap” code redemptions, and a 30% conversion rate.
In just three months, Coca-Cola managed to improve its mobile footprint as a brand by launching a new Viber account, stickers, and numerous product codes, as well as a new chatbot service. The company brought over 680,000 users to its Viber chat room, with 30% of the number regularly interacting with its chatbot.
45. Viber is partially banned in Tajikistan.
Sorting Viber users by country, we can see that some governments aren’t particularly fond of the app. Viber was partially blocked in the Republic of Tajikistan back in January 2018, and the ban has yet to be lifted. The users from this country cannot send or receive video calls but can communicate only in text format. Viber was previously the most popular communication app in Tajikistan, and since the ban was introduced, its popularity dropped slightly.
46. Viber allows easy integration with the user’s contacts list, and people can look forward to the best-quality calls using 3G or Wi-Fi.
One of the most appealing aspects of Viber is the user-friendliness that the app offers. Users just need to download the app and it automatically syncs with their contact list, allowing them to easily message or call anyone who has the app installed for free, provided they are currently connected to Wi-Fi, 3G, or 4G network.
47. Viber’s CEO, Djamel Agaoua, currently has a CEO score of 70.
Owler publishes and keeps track of multiple statistics related to tech companies, one on the list being CEO scores. Viber has one the highest CEO scores among the competition, with the company’s CEO Djamel Agaoua reaching the 70/100 mark. The criteria for the score are unknown, but we know that factors such as yearly income, the number of employees, and the total amount of funding received under the CEO are all included into the final score calculation.
48. Viber CEO generated $5 million in revenue.
Even though Viber revenue still hasn’t reached its peak, its CEO, Djamel Agaoua, managed to bring a beam of sunshine onto the company’s gloom revenue number. We mentioned previously that the company was losing millions of dollars every year. Under the new leadership, the company operates with a slight gain of $5 million which is looking to increase significantly in the years to come.
49. Viber users can top-up their Viber Out account by paying in cash.
Viber users who don’t have credit cards or avoid using them because of frauds can pay for the Viber Out service in cash. Greece, for example, has over 4,000 Netlink locations that can be used to top-up Viber Out accounts.
50. Viber users are accessing the GAMEE Chat Extension an average of 34 gameplays per day, which is 30% higher than on other platforms.
In March 2018, GAMEE, a platform dedicated to adjusting popular games for use and sharing on social media, publicly announced its partnership with Viber. GAMEE chat extension enabled Viber users to incorporate GAMEE games into their Viber conversations, increasing the popularity of both companies significantly. Viber users loved the new option to play games with friends, which led to an average user engaging in 34 gameplays per day; 30% more than on any other platform.
Image Source: Viber Support
51. Viber users are spending about 20 minutes daily on GAMEE chat extension.
GAMEE chat extension’s popularity among the Viber population is rapidly increasing. According to Viber marketing statistics, 2018 shows that an average Viber user now spends 20 minutes of her day playing games on GAMEE chat extension.
52. Swelly, Viber Chatbot, enables users to create crowdsource tests or “Swells”.
We have all noticed the recent trend of websites and apps adding polls to their interfaces. Facebook has done it years ago, YouTube just got into it, and Viber had to follow the trend too. Swelly, the bot that helps users create and vote on polls with two options, has been introduced in 2017 and it managed to become an instant hit with the Viber crowd.
53. Viber has a plan to launch Cryptocurrency in Russia in 2019.
Another trend that Viber is planning to follow is the popularity of cryptocurrencies. Rakuten is planning to start its own cryptocurrency through Viber, probably during 2019. The coin that the company plans to launch should serve as a payment method for various services based around e-commerce that this company offers. Russia should be the first country to see the new cryptocurrency.
54. During its first two years of existence, Viber did not generate revenue.
Viber was not able to generate any revenue during the first two years of its existence. It was struggling even in 2016, and has only managed to gain some slight traction when it comes to making money just last year.
55. The corporate name of Viber Media was changed to Rakuten Viber in July 2017.
As a final touch to this extensive list of Viber statistics and facts, it should be mentioned that the company refused to change its name for a long time, even after being acquired by Rakuten. Even though the acquisition happened in 2014, Viber changed its name to Rakuten Viber in 2017, waiting more than three years to do so.